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Call: 01793 497 555
Below is a selection of Frequently Asked Questions. We have put them into categories to make it easier for you to navigate. If you can't find what you want here, then please use the box on the right to send us your question. All questions received will be considered for publication.
Some basic information is given below but more comprehensive advice is available to members of the TNF.
It is a requirement of the law that Royal Mail treats articles for the blind as first class post delivered free of charge. There are, of course, rules to ensure that this is not abused. Basic information only can be found at www.RoyalMail.com and searching for Articles for the Blind.
The full rules can be found at www.royalmail.com and search for articles for the blind.
TNF recommends that care be taken to ensure that address labels used in delivery pouches are clear and that post-codes are properly displayed. By doing this the likelihood of next day delivery will be greatly improved.
Yes it is. You must make sure that you comply with current legislation. You must apply the same health and safety standards to your volunteers as you would with employees. For detailed information, go to http://www.hse.gov.uk/
TNF has a Health & Safety Manual that local TNs can use. Members can access it here: TNF Health & Safety Manual reviewed Rev 240412
Gift Aid is a way for charities to increase the value of monetary gifts from UK taxpayers by claiming back the tax.
Your charity must be registered by HMRC as a charity for tax purposes. This is quite separate from registering with the Charity Commission, but it's easy to do.
The HMRC website gives clear instructions www.hmrc.gov.uk/charities/gift_aid/basics or you can call them on 0845 302 0203.
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